Privacy policy

Status February 2023

I. NAME AND ADDRESS OF THE CONTROLLER

The responsible person within the meaning of the General Data Protection Regulation (GDPR) and other national data protection laws of the Member States as well as other data protection provisions is:

Media Services GmbH
Türkenstraße 89
80799 München
Germany

Tel.: +49 89 4132 578 1659
E-Mail: help@webgate.io

II. CONTACT DETAILS OF THE DATA PROTECTION OFFICER

Florian Meigel
IT works
Alpenstraße 33
83556 Griesstätt
Germany
Tel.: +49 8039 497 0000
E-Mail: datenschutz@pharos.de

III. GENERAL INFORMATION ON DATA PROCESSING

1. Extent of the processing of personal data

As a matter of principle, we only process personal data of our users insofar as this is necessary for the provision of a functional website as well as our contents and services. The processing of personal data of our users is regularly only carried out after the consent of the user. An exception applies in those cases in which obtaining prior consent is not possible for actual reasons and the processing of the data is required by legal regulations.

2. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing operations involving personal data, Article 6 (1) sentence 1 lit. a GDPR serves as the legal basis.

When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Article 6 (1) sentence 1 lit. b GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures.

Insofar as the processing of personal data is necessary for the fulfilment of a legal obligation to which our company is subject, Art. 6 (1) sentence 1 lit. c GDPR serves as the legal basis.

In the event that vital interests of the data subject or another natural person make processing of personal data necessary, Art. 6 (1) sentence 1 lit. d GDPR serves as the legal basis.

If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) sentence 1 lit. f GDPR serves as the legal basis for the processing.

3. Data deletion and storage period

The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage ceases to apply. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the controller is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract.

IV. RIGHTS OF THE DATA SUBJECT

If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights towards the controller:

1. Right to information

You may request confirmation from the controller as to whether personal data concerning you are being processed by him.

If such processing is taking place, you can ask the controller for the following information:

  • the purposes for which the personal data are processed;
  • the categories of personal data which are processed;
  • the recipients or categories of recipients to whom the personal data concerning you have been or will be disclosed;
  • the planned duration of the storage of the personal data relating to you or, if specific information on this is not possible, criteria for determining the storage period;
  • the existence of a right to rectification or erasure of the personal data concerning you, a right to restriction of processing by the controller or a right to object to such processing;
  • the existence of a right of appeal to a supervisory authority;
  • any available information on the origin of the data, if the personal data are not collected from the data subject;
  • the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and, at least in these cases - meaningful information about the logic involved and the scope and intended effects of such processing for the data subject.

You have the right to request information on whether personal data concerning you is transferred to a third country or to an international organisation. In this context, you may request to be informed about the appropriate safeguards pursuant to Art. 46 of the GDPR in connection with the transfer.

2. Right of rectification

You have a right of rectification and/or completion towards the controller if the personal data processed concerning you are inaccurate or incomplete. The controller shall carry out the rectification without undue delay.

3. Right to restrict the processing

You may request the restriction of the processing of personal data concerning you under the following conditions:

  • you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
  • the processing is unlawful and you object to the erasure of the personal data and request instead the restriction of the use of the personal data;
  • the controller no longer needs the personal data for the purposes of the processing but you need it for the establishment, exercise or defence of legal claims; or
  • if you have objected to the processing pursuant to Article 21(1) GDPR and it has not yet been determined whether the legitimate grounds of the controller override your grounds.

Where the processing of personal data concerning you has been restricted, such data may be processed, with the exception of storage, only with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of substantial public interest of the Union or a Member State.

If the restriction of processing has been restricted in accordance with the above conditions, you will be informed by the controller before the restriction is lifted.

4. Right to deletion

a) Obligation to delete

You may request the controller to erase the personal data concerning you without delay and the controller is obliged to erase this data without delay if one of the following reasons applies:

  • The personal data concerning you are no longer necessary for the purposes for which they were collected or otherwise processed.
  • You withdraw your consent on which the processing was based pursuant to Art. 6 (1) sentence 1 lit. a or Art. 9 (2) lit. a GDPR and there is no other legal basis for the processing.
  • You object to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
  • The personal data concerning you have been processed unlawfully.
  • The erasure of the personal data concerning you is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
  • The personal data concerning you has been collected in relation to information society services offered in accordance with Article 8(1) of the GDPR.

b) Information to third parties

If the controller has made the personal data concerning you public and is obliged to erase it pursuant to Article 17(1) of the GDPR, it shall take reasonable steps, including technical measures, having regard to the available technology and the cost of implementation, to inform data controllers which process the personal data that you, as the data subject, have requested that they erase all links to, or copies or replications of, that personal data.

c) Exceptions

The right to erasure does not exist insofar as the processing is necessary

  • to exercise the right to freedom of expression and information.
  • for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
  • for reasons of public interest in the area of public health pursuant to Art. 9(2)(h) and (i) and Art. 9(3) GDPR;
  • for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes pursuant to Art. 89(1) GDPR, insofar as the right referred to in section a) is likely to render impossible or seriously prejudice the achievement of the purposes of such processing; or
  • for the assertion, exercise or defence of legal claims.

5. Right to be informed

If you have asserted the right to rectification, erasure or restriction of processing against the controller, the controller is obliged to inform all recipients to whom the personal data concerning you have been disclosed of this rectification or erasure of the data or restriction of processing, unless this proves impossible or involves a disproportionate effort.

You have the right against the controller to be informed about these recipients.

6. Right to data portability

You have the right to receive the personal data concerning you that you have provided to the controller in a structured, commonly used and machine-readable format. You also have the right to transmit this data to another controller without hindrance from the controller to whom the personal data has been provided, provided that

  • the processing is based on consent pursuant to Art. 6 para. 1 sentence 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR or on a contract pursuant to Art. 6 para. 1 sentence 1 lit. b GDPR and
  • the processing is carried out with the help of automated procedures.

In exercising this right, you also have the right to have the personal data concerning you transferred directly from one controller to another controller, insofar as this is technically feasible. This must not affect the freedoms and rights of other persons.

The right to data portability does not apply to the processing of personal data necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

7. Right of objection

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you which is carried out on the basis of Article 6 (1) sentence 1 lit. e or f GDPR; this also applies to profiling based on these provisions.

The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.

If the personal data concerning you is processed for the purposes of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purposes of such marketing; this also applies to profiling insofar as it is related to such direct marketing.

If you object to the processing for direct marketing purposes, the personal data concerning you will no longer be processed for these purposes.

You have the possibility, in connection with the use of information society services, notwithstanding Directive 2002/58/EC, to exercise your right to object by means of automated procedures using technical specifications.

8. Right to revoke the declaration of consent under data protection law

You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation.

9. Automated decision in individual cases including profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision

  • is necessary for the conclusion or performance of a contract between you and the controller,
  • is permitted by legislation of the Union or the Member States to which the controller is subject and that legislation contains appropriate measures to safeguard your rights and freedoms and your legitimate interests; or
  • is done with your explicit consent.

However, these decisions may not be based on special categories of personal data pursuant to Article 9(1) of the GDPR, unless Article 9(2)(a) or (b) of the GDPR applies and appropriate measures have been taken to protect the rights and freedoms and your legitimate interests.

With regard to the cases referred to in 1. and 3. above, the controller shall take reasonable steps to safeguard the rights and freedoms as well as your legitimate interests, which include at least the right to obtain the intervention of a person on the part of the controller, to express his or her point of view and to contest the decision.

10. Right of appeal to a supervisory authority

Without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your residence, place of work or the place of the alleged infringement, if you consider that the processing of personal data concerning you infringes the GDPR.

The competent supervisory authority for us is:

Bayerisches Landesamt für Datenschutzaufsicht
Postfach 606
91511 Ansbach

The supervisory authority to which the complaint has been lodged shall inform the complainant of the status and outcome of the complaint, including the possibility of a judicial remedy under Article 78 GDPR.

V. PROVISION OF THE WEBSITE AND CREATION OF LOG FILES

1. Extent of the processing of personal data

For technical reasons, in particular to ensure a secure and stable internet presence, data is transmitted to us by your internet browser.

The following data is collected and transmitted:

  • Information about the browser type and version used
  • The operating system of the user
  • The user's Internet service provider
  • The IP address of the user
  • Date and time of access
  • Websites from which the user's system accesses our website
  • Websites that are accessed by the user's system via our website

This data is stored temporarily. This data is not stored together with other personal data of the user.

2. Purpose of the data processing

The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

When using these general data and information, the Media Services GmbH does not draw any conclusions about the data subject. This information is rather required in order to

  • to deliver the contents of our website correctly,
  • to optimise the content of our website and the advertising for it
  • to ensure the long-term functionality of our information technology systems and the technology of our website, and
  • to provide law enforcement authorities with the information necessary for prosecution in the event of a cyber attack.

Therefore, the Media Services GmbH analyzes anonymously collected data and information on one hand for statistical purposes and on the other hand for the purpose of increasing the data protection and data security of our enterprise, and ultimately ensuring an optimal level of protection for the personal data we process. The anonymous data of the server log files are stored separately from any personal data provided by a data subject.

3. Legal basis for the processing of personal data

The legal basis for the temporary storage of the data and the log files is Art. 6 para. 1 p. 1 lit. f GDPR.

4. Data deletion and storage period

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

In the case of storage of data in log files, this is the case after fourteen days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.

5. Possibility of objection and removal

The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

VI. USE OF COOKIES

1. Extent of the processing of personal data

Our website uses technically necessary cookies. Cookies are text files that are stored in the internet browser or by the internet browser on the user's computer system. When a user calls up a website, a cookie may be stored on the user's operating system. This cookie contains a characteristic string of characters that enables the browser to be uniquely identified when the website is called up again. We use cookies to make our website more user-friendly.

2. Purpose of the data processing

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change.

The user data collected through technically necessary cookies are not used to create user profiles.

3. Legal basis for the processing of personal data

The legal basis for the processing of personal data using technically necessary cookies is Art. 6 para. 1 p. 1 lit. f GDPR.

4. Duration of storage, possibility of objection and elimination

Cookies are stored on the user's computer and transmitted to our site by the user. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

VII. REGISTRATION

1. Extent of the processing of personal data

On our website, we offer users the opportunity to register by providing personal data. The data is entered in an input mask and transmitted to us and stored. The data is not passed on to third parties. The following data is collected during the registration process:

  • Company name
  • Surname
  • First name
  • E-mail address
  • IP address of the calling computer
  • Date and time of registration
  • Telephone number (if two-factor authentication is activated)

As part of the registration process, the user's consent to the processing of this data is obtained.

2. Purpose of the data processing

Your registration enables the simplified conclusion of contracts between you and us. The processing of your personal data in the context of registration is therefore necessary for the performance of a contract between you and us or for the implementation of pre-contractual measures.

3. Legal basis for the processing of personal data

The legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a GDPR if the user has given his consent.

If the registration serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. b GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

This is the case for data collected during the registration process for the fulfilment of a contract or for the implementation of pre-contractual measures when the data is no longer required for the implementation of the contract. Even after the conclusion of the contract, there may be a need to store personal data of the contractual partner in order to comply with contractual or legal obligations.

5. Possibility of objection and removal

As a user, you have the option of cancelling your registration at any time. You can have the data stored about you changed at any time.

If the data is required for the performance of a contract or for the implementation of pre-contractual measures, early deletion of the data is only possible insofar as contractual or legal obligations do not prevent deletion.

VIII. CONTACT VIA TELEPHONE AND E-MAIL

1. Extent of the processing of personal data

On our website, it is possible to contact us via the contact information provided. In this case, the user's personal data transmitted with the contact will be stored.

The data is used exclusively for processing the conversation.

2. Purpose of the data processing

In the event of contact being made, this also constitutes the necessary legitimate interest in processing the data.

3. Legal basis for the processing of personal data

The legal basis for the processing of data is Art. 6 (1) lit. a GDPR if the user has given his or her consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. This is the case for personal data sent by contacting the user when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of fourteen days at the latest.

5. Possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

IX. CONTACT FORM

1. Extent of the processing of personal data

Our website contains a contact form that can be used for electronic contact. If a user uses this option, the data entered in the input mask is transmitted to us and stored.

The following data is stored at the time the message is sent:

  • Email address
  • IP address of the calling computer
  • Date and time of registration

For the processing of the data, your consent is obtained during the submission process and reference is made to this data protection declaration.

Alternatively, it is possible to contact us via the email address provided. In this case, the user's personal data transmitted with the email will be stored.

The data is used exclusively for processing the conversation.

2. Purpose of the data processing

The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data.

The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

3. Legal basis for the processing of personal data

The legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. a GDPR if the user has given his or her consent.

The legal basis for the processing of data transmitted in the course of sending an e-mail is Art. 6 para. 1 p. 1 lit. f GDPR. If the e-mail contact aims at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 p. 1 lit. b GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

The additional personal data collected during the sending process will be deleted after a period of fourteen days at the latest.

5. Possibility of objection and removal

The user has the possibility to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time. In such a case, the conversation cannot be continued.

All personal data stored in the course of contacting us will be deleted in this case.

X. OTHER COMPANY APPEARANCES

Use of corporate presences in social networks.

Instagram

The purposes and means of processing personal data when visiting our Instagram page https://instagram.com/webgate ("Instagram Page") are jointly determined by Media Services GmbH, Türkenstraße 89, 80799 Munich ("Media Services") and Instagram Ireland Ltd ("Instagram") within the meaning of Art. 26 of the EU General Data Protection Regulation (GDPR).
For more information, please see the privacy policy on our Instagram fan page.

XI. LEGAL DEFENCE AND ENFORCEMENT

1. Purpose of the data processing

The purpose of processing your personal data in the context of legal defence and enforcement is the defence against unjustified claims and the legal enforcement of claims and rights. This purpose is our legitimate interest in data processing according to Art. 6 Para. 1 lit. f GDPR.

2. Legal basis for the processing of personal data

The legal basis for the processing of your personal data in the context of legal defence and enforcement is Art. 6 (1) lit. f GDPR.

3. Duration of storage

Your personal data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected.

4. Possibility of objection and removal

The processing of your personal data in the context of legal defence and enforcement is absolutely necessary for legal defence and enforcement. Consequently, there is no possibility for you to object.

XII. Third party providers

Use of Freshdesk

1. Extent of the processing of personal data

We use functionalities of the cloud-based customer service software Freshdesk of Freshworks Inc, 2950 S. Delaware Street, 94403, San Mateo, California, USA and its representative in Union Freshworks GmbH, Alte Jakobstrasse 85/86, 10179, Berlin, Germany (hereinafter: "Freshworks").

Freshdesk serves as software for communication with customers, as a ticket management system and for SLA management.

In the event of a support request, the following personal data will be processed by Freshworks:

  • Email address
  • Contents of your support request

Personal data may be transferred to Freshworks servers in the USA. We have therefore concluded so-called Standard Contractual Clauses (SCC) with Freshworks Inc. Standard Contractual Clauses are model contracts adopted by the European Commission on 04.06.2021. With these clauses, European data protection standards are contractually agreed between data exporters in the European Economic Area and data importers in third countries.

Through these clauses, Freshdesk undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the USA.

The Data Processing Addendum (DPA), which corresponds to the standard contractual clauses, can be found at https://www.mailgun.com/legal/dpa/.

You can find out more about the data processed through the use of Freshdesk in the Privacy Policy at https://www.freshworks.com/privacy/.

2. Purpose of the data processing

The use of Freshdesk serves us as a software solution for customer service, such as ticket service and communication with customers and their enquiries.

3. Legal basis for the processing of personal data

The legal basis for the processing of users' personal data is our legitimate interest in measuring reach in accordance with Art. 6 (1) sentence 1 lit. f GDPR.

If the contact serves the fulfilment of a contract to which the user is a party or the implementation of pre-contractual measures, the additional legal basis for the processing of the data is Art. 6 para. 1 p. 1 lit. b GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

This is the case for data collected during communication for the fulfilment of a contract or for the implementation of pre-contractual measures when the data is no longer required for the implementation of the contract. Even after the conclusion of the contract, there may be a need to store personal data of the contractual partner in order to comply with contractual or legal obligations.

5. Possibility of objection and removal

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time.

Please send us an e-mail to help@webgate.io

Use of Mailgun

1. Extent of the processing of personal data

We use functionalities of the email sending platform Mailgun of Mailgun Technologies Inc., 548 Market Street Suite 43099, 94101, San Francisco, California, USA (hereinafter "Mailgun"). The Mailgun interface (API) is an external email solution with which applications can send, receive and track emails.

We have therefore concluded so-called Standard Contractual Clauses (SCC) with Mailgun Technologies Inc. Standard Contractual Clauses are model contracts adopted by the European Commission on 04.06.2021.
With these clauses, European data protection standards are contractually agreed between data exporters in the European Economic Area and data importers in third countries.

Through these clauses, Mailgun undertakes to comply with the European level of data protection when processing your relevant data, even if the data is stored, processed and managed in the USA.

The Data Processing Addendum (DPA), which corresponds to the standard contractual clauses, can be found at https://www.mailjet.com/legal/dpa/

The following personal data is thereby processed by Mailgun Technologies:

  • Message texts
  • Message metadata
  • Sender
  • Recipient
  • IT address of the sender
  • If applicable, further routing data
  • Recipient data (pseudonymised)

2. Purpose of the data processing

We use Mailgun as an email service to send, receive and track emails via our web applications.

3. Legal basis for the processing of personal data

The legal basis for the processing of data is Art. 6 (1) lit. a GDPR if the user has given his or her consent.

The legal basis for the processing of data transmitted while sending an e-mail is Art. 6 para. 1 lit. f GDPR. If the e-mail contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR.

4. Duration of storage

The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

This is the case for data collected during communication for the fulfilment of a contract or for the implementation of pre-contractual measures when the data is no longer required for the implementation of the contract. Even after the conclusion of the contract, there may be a need to store personal data of the contractual partner in order to comply with contractual or legal obligations.

Mailgun will only retain your data for as long as it is needed to provide you with our services. Where possible, we use mechanisms to automatically remove data after it is no longer required to provide our services.

Mailgun stores message content for up to seven days for both incoming and outgoing messages.

Mailgun stores the recipient activity data associated with email addresses in a hashed (pseudonymised) format. This recipient data is only used in the context of providing the Mailgun services.

5. Possibility of objection and removal

The user has the option to revoke his consent to the processing of personal data at any time. If the user contacts us by e-mail, he or she can object to the storage of his or her personal data at any time.

Please send us an e-mail to help@webgate.io

Use of Onlinecity.io / Gatewayapi.com

1. Extent of the processing of personal data

We use the service Gatewayapi.com from Onlinecity.io / ONLINECITY.IO ApS Buchwaldsgade 50 5000 Odense C, Denmark (hereinafter referred to as Onlinecity) as a service provider for sending Short Message Service (SMS). In doing so, a telephone number is transferred to Onlinecity, Webgate.io does not transfer any further personal data to Onlinecity.

The following personal data is processed by Onlinecity:

  • Telephone number

2. Purpose of the data processing

The Onlinecity service is used for sending one-time passwords in the form of SMS messages. One-time passwords via SMS can also be sent as a fallback for Authenticator apps for 2 factor authentication (2FA). The deposit of a phone number in Webgate.io can be used in case of loss of the second factor in order to still enable a login to Webgate.io.

3. Legal basis for the processing of personal data

The legal basis for the processing is GDPR Article 6 (1) (a) and (b). The provision of your telephone number is voluntary - by entering it, you agreed to the purpose-linked processing.

4. Duration of storage

Your personal information will be stored for as long as necessary to fulfil the purposes described in this privacy policy.

With the removal of the phone number from your profile, after a revocation or at the latest with the deletion of your account, it will not be further processed.

5. Possibility of objection and removal

You can object to the collection as well as the processing of your personal data by waiving 2FA as an authentication method or by using 2FA, Authenticator Apps without SMS as a fallback method.

To revoke, simply delete your telephone number from your profile. You can also send your revocation informally by e-mail to the following address: help@webgate.io